WaveRelay | Royalty-Free Background Music for Business

1. Introduction

WaveRelay ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our background music streaming service for businesses.

By using WaveRelay, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our service.

2. Information We Collect

2.1 Personal Information

Account registration information (name, email, phone number)
Business information (company name, address, industry type)
Billing and payment information (processed securely through third-party providers)
Communication preferences and support interactions

2.2 Usage Information

Music playback data (songs played, playlists used, listening duration)
Device information (IP address, browser type, operating system)
Location data (for licensing compliance and content delivery)
Service usage patterns and preferences

2.3 Automatically Collected Information

Log files and server data
Cookies and similar tracking technologies
Analytics data about service performance
Error reports and diagnostic information

3. How We Use Your Information

Service Delivery

• Provide and maintain our music streaming service
• Process payments and manage subscriptions
• Customize music recommendations
• Ensure licensing compliance

Communication & Support

• Respond to customer inquiries
• Send service updates and notifications
• Provide technical support
• Send marketing communications (with consent)

Legal & Compliance

• Comply with legal obligations
• Enforce our terms of service
• Protect against fraud and abuse
• Maintain licensing agreements

Improvement & Analytics

• Analyze service usage and performance
• Improve our platform and features
• Develop new services and content
• Generate anonymized insights

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

Third-party vendors who help us operate our service (payment processors, cloud hosting, analytics)

Legal Requirements

When required by law, court order, or government regulation

Business Transfers

In connection with mergers, acquisitions, or asset sales (with notice to users)

Protection of Rights

To protect our rights, property, or safety, or that of our users or others

5. Data Security

Technical Safeguards

• SSL/TLS encryption for data transmission
• AES-256 encryption for data at rest
• Regular security audits and penetration testing
• Multi-factor authentication for admin access

Operational Safeguards

• Access controls and employee training
• Regular data backups and disaster recovery
• Incident response procedures
• Compliance with industry standards

6. Your Privacy Rights

Access & Control

• Access your personal information
• Update or correct your data
• Delete your account and data
• Export your data

Regional Rights

• GDPR rights (EU residents)
• CCPA rights (California residents)
• Right to data portability
• Right to object to processing

To exercise your rights: Contact us at legal@waverelay.online or use the account settings in your dashboard. We will respond within 30 days.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience and analyze service usage:

Essential Cookies

Required for basic service functionality and security

Analytics Cookies

Help us understand how you use our service

Preference Cookies

Remember your settings and preferences

You can control cookies through your browser settings, but disabling certain cookies may affect service functionality.

9. International Data Transfers

WaveRelay operates globally and may transfer your information to countries outside your residence. We ensure appropriate safeguards are in place:

Standard Contractual Clauses (SCCs) for EU data transfers
Adequacy decisions where applicable
Binding Corporate Rules for internal transfers
Your explicit consent where required

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will:

Post the updated policy on our website
Update the "Last Modified" date
Notify you of material changes via email or service notification
Provide a 30-day notice period for significant changes

Your continued use of WaveRelay after changes become effective constitutes acceptance of the updated policy.

Privacy Policy

What We Collect

How We Protect

Your Rights